This is my first and last experience with this pharmacy. I had originally went to CVS but they were out of the medicine my daughter needed, so I called Elberta pharmacy since they were so close to the house and they were smaller I figured they would have it in stock. When I called the lady on the phone was super nice and said they had it in stock. So I had her prescription transferred to them. I expressed to her the importance of calling me to let me know when it was ready, since I was going to be headed into work but she said it was only going to be a few minutes and she'd call me. I very patiently waited , since she said she would call me when it was done. After waiting an hour I called. When I called the lady told me it was ready, so naturally I was a little upset seeing as how I didn't get a phone call. Then, I asked how long it had been ready, then she told me "oh it's a liquid it has to be mixed when you get here." Why wasn't I told that originally? I literally live two minutes down the road. A simple phone call would've been nice, seeing as how they weren't busy at all. I've been in customer service for a long time and you don't tell somebody you're going to do something and then don't do it, especially when you're a small business. This whole experience was very frustrating.
Great attitude.
Great place to fill your prescription
The people are friendly and seem very knowledgeable. There are nice gifts in the shop to browse while you wait (usually only 10 minutes). And they have a lot of cards (birthday, etc).
Elberta Pharmacy is a US Pharmacy based in Elberta, Alabama. Elberta Pharmacy is located at 24980 State St, Elberta, AL 36530, USA.
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